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LocalyZit ("LocalyZit", "we", "our", or "us"), operated by Tech Vanta LLC, is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you use our website and software-as-a-service platform (collectively, the "Service"). By using the Service, you agree to the practices described here.
1. Information We Collect
1.1 Information You Provide
- Account registration data: name, email address, password, and phone number.
- Business profile information you enter or import, including business name, address, phone, categories, hours, photos, and reviews.
- Content you create within the Service, such as posts, audit notes, and settings.
- Communications you send to us, including support requests.
1.2 Information Collected Automatically
- Usage data: features used, audits run, pages visited, and timestamps.
- Device and log data: IP address, browser type, operating system, and referring URLs.
- Cookies and similar technologies used to keep you logged in and improve the experience.
1.3 Information From Third Parties
- Google Business Profile data, when you authorize the connection (business details and reviews).
- Search ranking data from third-party SEO data providers.
2. How We Use Your Information
- To provide, operate, and maintain the Service.
- To generate audits, reports, AI-assisted content, and recommendations.
- To process subscriptions and payments through our payment processor.
- To communicate with you about your account, updates, and support.
- To monitor usage, detect fraud, and improve our features.
- To comply with legal obligations.
3. How We Share Your Information
We do not sell your personal information. We share data only as described below:
- Service providers: payment processing (Stripe), AI content generation (Anthropic, OpenAI), email/SMS delivery, and analytics — each bound by confidentiality obligations.
- Google: when you connect your Google Business Profile, data is exchanged in accordance with Google's API policies.
- Legal compliance: if required by law, subpoena, or to protect our rights and users.
- Business transfers: in connection with a merger, acquisition, or sale of assets, with notice to you.
4. Data Retention
We retain your information for as long as your account is active or as needed to provide the Service. When you delete your account, we delete or anonymize your personal data within a reasonable period, except where retention is required for legal or accounting purposes.
5. Your Rights and Choices
- Access, update, or delete your account information from your dashboard.
- Disconnect third-party integrations such as Google at any time.
- Request a copy of your data or its deletion by emailing [INSERT EMAIL].
- Opt out of marketing emails using the unsubscribe link.
- Depending on your location, you may have additional rights under laws such as GDPR or CCPA.
6. Google API Disclosure
LocalyZit's use of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements. We only use Google Business Profile data to provide features you request and never for advertising.
7. Data Security
We implement administrative, technical, and physical safeguards designed to protect your information, including encryption in transit, access controls, and secure infrastructure. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
8. International Users
Your information may be processed in countries other than your own. By using the Service, you consent to the transfer of your information to these locations, which may have different data protection rules than your jurisdiction.
9. Children's Privacy
The Service is intended for businesses and is not directed to individuals under 18. We do not knowingly collect personal information from children. If we learn we have, we will delete it.
10. Changes to This Policy
We may update this Privacy Policy periodically. The "Effective Date" at the top reflects the latest revision. Material changes will be communicated by email or through the Service.
11. Contact Us
If you have questions about this Privacy Policy, contact us at [INSERT EMAIL] or [INSERT BUSINESS ADDRESS].